Privacy & Security

Fg99 Privacy Policy
Your data is safe with us

Fg99 is fully transparent about how your personal data is collected, used, and stored. Read this privacy policy to understand how we treat your privacy as our highest priority.

Last Updated: January 2026

By using the fg99 platform, you are considered to have accepted this privacy policy. If you have any objections, please discontinue use of our services and contact the support team.

01 Introduction & Scope

Fg99 is an international online gaming platform, and we take the privacy of our users seriously. This privacy policy explains in detail how fg99 collects your personal data, the purposes for which it is used, and how it is kept secure.

This policy applies to fg99's website, mobile app, and all associated services. We believe that transparency and trust are the foundation of a healthy relationship between users and a platform. That is why we want to explain clearly and simply what we do and do not do with your data.

Fg99 complies with international data protection laws and standards. Our privacy policy is reviewed regularly and updated as needed.

  • This policy applies to all fg99 services and products.
  • Using our services constitutes acceptance of this policy.
  • You will be notified on the platform whenever the policy is updated.

02 What data we collect

Fg99 only collects information that is necessary to provide our services. We never gather unnecessary or excessive personal data. The types of information fg99 may collect are described below.

Types of Data Example Purpose
Identity Information Name, date of birth, nationality KYC verification & account registration
Contact Information Email, mobile number Account verification & notifications
Financial information Payment method, transaction history Deposit & Withdrawal Process
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Game History & Betting Records Service Improvement & Responsible Gaming

In addition, fg99 automatically collects certain technical data, such as login times, session duration, and time spent on the platform. This information is used to improve the user experience and promote responsible gaming.

03 How your data is used

Fg99 uses the data it collects solely for specific and legitimate purposes. We never sell your information to advertisers or share it with third parties inappropriately. The primary purposes for which your data is used are outlined below.

  • For account registration, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve complaints.
  • To prevent fraud, money laundering, and suspicious activity.
  • To promote responsible gaming and intervene when necessary.
  • To fulfill legal obligations and meet the requirements of regulatory bodies.
  • To improve platform services and develop new features.
  • To deliver a personalized gaming experience and promotional offers (where consent has been given).
You can opt out of marketing communications at any time. Update your notification preferences in account settings or let our support team know.

04 Data Sharing & Third Parties

Fg99 never sells your personal data. However, there are certain circumstances where sharing information with third parties may be necessary. In such cases, fg99 ensures that the third party upholds the same security standards we do.

  • Payment Processors: Limited financial information is shared solely to process transactions.
  • KYC verification services: Third-party verification services are used to confirm your identity.
  • Legal authorities: Disclosure of data is mandatory when required by a legal order or regulatory authority.
  • Anti-fraud system: Data may be shared with specialized agencies for fraud prevention purposes.
  • Technology Partners: Technical service providers supporting platform operations.
fg99 never sells or transfers your personal data to advertisers, data brokers, or any unauthorized third parties.

05 Cookies & tracking technologies

Fg99 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. fg99 uses several types of cookies.

  • Essential cookies: Required for login sessions and core platform functionality.
  • Functional cookies: Used to remember your preferences and language settings.
  • Analytics Cookies: Used to analyze platform usage patterns and improve our services.
  • Security Cookies: Used to detect fraudulent activity.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

06 Data Protection Measures

Fg99 uses industry-leading security technology to protect your personal data. Our systems undergo regular security audits and updates. The key measures we take to safeguard your data are outlined below.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • All data stored in our databases is kept in encrypted form.
  • Two-factor authentication (2FA) is available.
  • Regular third-party security audits are conducted.
  • An instant alert is sent whenever a suspicious login is detected.
  • fg99 employees are bound by strict confidentiality agreements.
If you notice any suspicious activity on your account, contact our support team immediately. We will investigate promptly and take the necessary action.

07 Your Rights Regarding Personal Data

Fg99 believes every user should have full control over their own data. That is why we provide you with the following rights, which you can exercise at any time.

  • Right of Access: You have the right to know what information fg99 holds about you.
  • Right to Rectification: To correct inaccurate information, please submit a request to our support team.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that certain uses of your data be restricted.
  • Data Portability: Request a copy of your data in a structured, portable format.
  • Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact the fg99 support team. We typically respond to all requests within 30 days.

08 Data Retention Period

Fg99 retains your personal data only for as long as necessary. All data is stored securely while your account remains active. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

  • All data is retained for as long as your account remains active.
  • Financial transaction records are retained for a minimum of 5 years.
  • KYC verification documents are retained for 5 years after account closure.
  • Security logs are retained for 1 to 2 years.
  • Once marketing consent is withdrawn, the relevant data is deleted promptly.

Once the retention period expires, fg99 securely deletes or anonymizes your data so that no individual can be identified in any way.

09 Privacy of Children & Minors

Fg99 is strictly not intended for anyone under the age of 18. We never knowingly collect personal data from minors. Age is verified at the point of registration, and immediate action is taken against any account that appears suspicious.

If we become aware that a minor has accidentally created an account, that account will be immediately closed and all collected data will be deleted.

If a parent or guardian believes their child has created an account on fg99, please contact our support team immediately. We will take swift action.

10 Privacy Policy Updates

Fg99 may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the platform and notify you via your registered email. Continued use of our services after any changes constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. We recommend reviewing this page periodically.

11 Contact & Complaints

For any questions, concerns, or data requests related to our Privacy Policy, please contact fg99's support team. Our data protection team is available 24/7 to assist you.

  • We will respond within 30 days of receiving your request by email.
  • For urgent security matters, fast assistance is available via live chat.
  • A reference number will be provided once your complaint has been submitted.
Email: [email protected] — Contact us for any privacy-related concerns.

Why fg99 leads in data protection

The core privacy features that let you play with complete peace of mind

End-to-end encryption

Every data transfer on fg99 is secured with 256-bit SSL encryption. No hacker or third party can intercept or steal your information.

Strict KYC verification

Every account goes through a rigorous KYC process to prevent fraud and identity theft. Your identity is fully protected.

No Sale of Personal Data

Fg99 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Right to Erasure

You can request deletion of your personal data at any time. fg99 will fulfill that request as quickly as possible within the bounds of applicable law.

Regular Security Audits

Regular security audits are conducted by third-party experts. Any vulnerabilities identified are addressed promptly.

Privacy Controls

Manage your marketing communications, notifications, and data preferences directly from your account settings. Your data, your choice.


Frequently Asked Questions

Common Player Questions About the Privacy Policy

No, fg99 never sells your personal data. We only share limited information with third parties as necessary to provide our services, and strict confidentiality agreements are in place in all such cases.

Yes. You can request to view the data we hold about you at any time by contacting our support team. You may also request deletion of your data; however, certain information must be retained for a specified period due to legal obligations.

Yes, fg99 uses cookies to manage sessions, ensure security, and improve your experience. You can control cookies through your browser settings, though disabling essential cookies may cause some features to stop working.

You can opt out of marketing communications by updating your notification preferences in account settings. Alternatively, contact our support team directly and they will take care of it promptly.

In the event of a data breach, fg99 will promptly notify affected users in accordance with legal guidelines, take steps to limit any harm, and report the incident to the relevant regulatory authorities.

Start Safe Gaming Today

Now that you know fg99's privacy policy, go ahead and register with confidence and enjoy gaming in a completely secure environment.

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